How to Shop at Barama

Online Shopping

BARAMA is a wholesale business with all prices shown on our website exclusive of GST.

We have no minimum order value online just a flat rate for freight which varies slightly depending which Australian state the order will be delivered to. Remote, non mainland destinations, some special items and very bulky items may incur freight charges at cost. See specific items and Delivery Details for further information.

Customers are welcome to place orders online that can be picked up from our showroom and warehouse Monday - Friday from 8am, the following day. Simply tick the showroom pickup box when placing your on-line order. See CONTACT US for address details.

Our website also has available some amazing Sales and Specials of discontinued items that are only available online. Be sure to view our SPECIAL pages. (Please be aware that the discounted value will be indicated as you purchase but be displayed as a total at the end of the order).

When shopping, simply choose the product of interest, click on the image or product description to view the many different colours and sizes available and add individual items to your shopping cart.

Larger images of individual products can also be viewed by clicking on the smaller image. We hope this enlarged image will give you an accurate impression of each item - ENJOY Shopping at Barama.....

Showroom

Our wholesale customers are welcome to visit and browse at our showroom: Monday - Thursday: 9.30am - 4.00pm and Friday: 9.30am - 1.30pm.
Examples of all our products are displayed in our showrooom where you can test the quality and view the different available sizes and colours.

We have no minimum order value online however a $100 exGST minimum order value will apply for orders placed at our showroom, together with 1 - 3 hours required for processing the order (dependant on the time of the year and size of the order). This also applies to orders placed over the phone to be picked up from our showroom.

Please be aware that all sales or special offers are only available online.

Customer Login & Discounts

All prices shown on our website are entry level WHOLESALE prices excluding GST. Further discounts are available from these prices and are based on your sales figures and/or sales history with us.
Existing BARAMA customers with discounts can view their prices by logging in via MY ACCOUNT. If you are an existing customer and do not have your login details, please contact our office:
ph: 1300 227 262 or email:

New customers to BARAMA are required to create a login account to place an order. This will allow you to view your previous orders and prevent the need to fill out your address details, while also ensuring that your discount levels are correctly maintained.
You can create an account via the NEW CUSTOMER link when you click on 'Login & start shopping' from the front page. Alternatively, feel free to browse our site and you will be prompted to create an account at checkout.

  • New customers with an initial order value over AU$500 ex GST will automatically receive a 20% invoice discount at checkout
  • 20% discount applies to subsequent orders when you spend over AU$500 ex GST over a 12 month period
Further details regarding our wholesale pricing policy will be emailed at time of placing your first order.

Barama reserves the right to restrict the application of special offers from being used in conjuction with other offers and/or discounts

Delivery Details

Currently BARAMA's online ordering facility is available to delivery within Australia only. Any international customers, please email our office at: .

No minimum order value applies for orders placed on-line however we do have a flat rate delivery charge (exGST) to the following states:

  • VIC - $15.00 per order
  • NSW, ACT & SA - $17.50 per order
  • QLD - $19.50 per order
  • WA, TAS & NT - $24.50 per order
Remote and non mainland destinations, some special items, shreds, fills and 10 tier ribbon stands may incur freight charges at cost and are exempt from any freight offers and discounts. Any freight offers or discounts apply to standard shipping only.
Specific items that this can apply to will be indicated at point of sale and will be determined by the delivery destination. Our sales staff will contact you directly with the calculated delivery charge, if applicable.

Items will be shipped using a reputable courier company as chosen by BARAMA.

Our lead time is usually one to two days but may extend out to four days during busy periods, ie.before Easter, Mother's Day and Christmas. Urgent orders should be placed online by indicating in the 'Additional Information' box. Urgent or Express Post orders will attract an additional $20.00(exGST) Priority charge. Please note that during the above busy periods urgent orders need to be placed before midday for same day dispatch.


Delivery times will vary according to the parcel's destination and can take up three to five working days for some destinations. We try our hardest to pack and send orders as quickly as possible but once it leaves our premises we are not able to control the speed of delivery. We cannot accept responsibility for delays in delivery due to unforeseen circumstances. It is your responsibility to provide accurate delivery and address details. Please do not assume anything – the more information we can give our shipping provider the better the service and speed of delivery.

Receipt of your order will normally be confirmed within a few minutes of ordering and a confirmation email containing your order details sent.
When your order leaves our warehouse you will receive a further email confirming that the items have been dispatch including the courier's tracking number.
Our couriers are instructed to leave the goods if no one is home, please specify an alternative delivery address if this does not suit.

Showroom Pickup is available, please indicate this by selecting 'showroom pickup' as the shipping option at CHECKOUT. Orders placed before 12noon are availale for pickup from 8am the following day. Our office staff will contact you should there be any need to change this.

Payment & Security

Order and Pay Online Securely
BARAMA's online ordering can accept payment via credit card using MASTERCARD or VISA credit cards, all prices quoted are in Australian dollars (AUD).

All credit card transactions are protected using a 40-bit minimum to 256-bit encryption SSL Certificate and the eWAY Payment Gateway. eWAY is an authorized third party processor for all the major Australian banks. We provide a safe and secure means of collecting payments via the Internet.

Account customers should pay on invoice, as agreed.

Order and Pay by Phone or Email
Orders can be placed by phoning our office during business hours or sending us an email. There is no MOQ for phone or email orders that are to be delivered by our couriers.
Please phone: 1300 227 262 or email us at: [email protected] to place your order and provide us with payment and address details.

Terms

31 Day Accounts may be available for customers who have qualified for a 20% discount, however credit will be forfeited should sales fall below these levels.

Returns

We have made every effort to represent our products on this website as accurately as possible however we do recognize that ordering on the Web, sight unseen, requires trust. At BARAMA you can shop online with the comfort of knowing that if you are not satisfied with an item you can receive a credit for the purchase.

Contact our office on ph: 1300 227 262 or email: to request a credit.

Refunds are not applicable to custom made products and items purchased from our Specials section, please choose carefully.

Please note: Items need to be returned to us unopened, in original undamaged/unmarked packaging within 14 days for a refund or credit (less shipping fees).